Returns and Refunds
How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase.
1. Please email firstname.lastname@example.org to request a refund stating your reason for return.
2. Mail your returned item to:
PO Box 6792
Stratford upon Avon
3. Include in your package a signed letter stating the reason for your return and the original receipt.
4. A refund will be processed upon receipt of the returned item(s)
Accepted Methods of Payment: Paypal Visa Credit Visa Debit MasterCard Credit MasterCard Debit Visa Electron Maestro JCB
We use Royal Mail to deliver our orders.
The rate charged for the delivery of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.